This review does not apply to the sales department. Only to the repair department.
Fiberglass and Paint:
First off the fiberglass and paint was done extremely well! I’m he attention to detail was great and when they accepted my camper to repair the damage from a traffic accident they informed me that there may be more damage that could be seen and sure enough they called me and told me about more spiderwebbed cracking and they repaired it.
Electrical: One of the most simple electrical jobs which was wiring in a new tail light assembly which was replaced due to a traffic accident. The wiring was done incorrectly. The new brake light does not light and the old turn signal does not work correctly. I also had an issue with my inverter that I told them I wanted replaced. They told me it was a fuse that they swapped out. Sure enough when I received it the...
Mastercraft's RV Center Replied:
I am sorry for your experience. The lady isn't the owner. Your experience was not usual for us and I (the owner) have made many changes in the department, both immediately after your experience and since. For example, every repair is now checked by a second technician who signs off. We don't...
Mastercraft's RV Center Replied:
I am sorry for your experience. The lady isn't the owner. Your experience was not usual for us and I (the owner) have made many changes in the department, both immediately after your experience and since. For example, every repair is now checked by a second technician who signs off. We don't...
Christian Jacobs gave Mastercraft's RV Center a
2 star Review
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