Mastercraft's RV Center

We full time in our 2017 Big Horn 42 foot fifth wheel . While traveling last year we had an issue and needed a repair authorized by Heartland. They referred us to Mastercraft’s RV Center. From the time we contacted them To completion of the repair, the customer service was excellent! They were right on top of everything and understood that we full time. They coordinated with Lippert repairs and had us in and out within three days. Absolutely a 5 star review!

Matthew thinks you should try

Mastercraft Repair Manager went above the required level and called the Manufacturer of our Rig when we thought we had delamination cause our rig was so new. They were completely honest and keep us informed the every step of the way. Highly recommend and will use them again.

James had a great experience with

Ed had a great experience with

Mastercraft’s has good service but trade in wasn’t good at all

Thank you for fixing my popup a little expensive but I can't complain about the results. Very nice me and my family love Mr Joe very very great place aka the jayco family

Updated 10-4-22

They told me today that they cancelled my warranty repair on a awing arm that was out of wack because we did not pay 187.12 for a fuse that there inexperienced employee blew when they were packing up aur trailer. The owner John was very direct when he told me that they cancelled aur repairs I already informed hartland and camping world so I can get the help I need but Mr owner we have a recording of that conversation with them employees and I'm pretty sure you have one as well please go back and watch it... Been customers here for almost 5 years finally have the money to pay for and get something new to get treated like that. I don't understand why you did not complete the...

Robert thinks you should try

The tech identified the leaking problem and fixed it. Other dealerships quoted us much higher costs, longer wait times, unnecessary work along with additional damage and boot prints from their diagnostics. Not so with Mastercraft’s RV. The job was done right. No leaks! We’re happy!