I have never written a bad review ever. With that being said, I would rather this experience as horrible!! I called on a Tuesday night to make reservations for the Saturday night before mother's day for a group of 10. I specifically asked for outdoor seating because my family was taking my mother out for mothers day. When we arrived at the restaurant we were taken to a table inside. I told the hostess that we specifically made the reservation for outdoor seating. She left and returned with who I assumed was the manager who told me that I did not request outdoor seating. I informed him that I had called 3 days prior for a reservation, I did specifically request outdoor seating, and I would have no reason to be upset if I hadn't called and requested this. Even after this I asked him politely if we could just pull up 2 tables outside. There we at least 6 empty tables outside when i...
MARINA GRILL Replied:
I am sorry to hear about your experience. Would you be willing to email the General Manager - bryan@marinagrillwilmington.com so he can get to the bottom of it? Just say you were asked to contact him regarding your experience on Saturday night and Google review. We aim for 5 star service and...
MARINA GRILL Replied:
I am sorry to hear about your experience. Would you be willing to email the General Manager - bryan@marinagrillwilmington.com so he can get to the bottom of it? Just say you were asked to contact him regarding your experience on Saturday night and Google review. We aim for 5 star service and...
Jennifer Wittenberg gave MARINA GRILL a
1 star Review
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