Not only did they show up an hour late, they didn’t even apologize. They blamed it on bad scheduling and that they couldn’t find my apartment, even when I gave them directions 3 times. They took forever to get situated and take my credit card for payment. I was late to work and late to getting my dog to the groomer. I had been told they would arrive between 8-8:30 and they didn’t come until 9. Only giving 2 stars for I going on blind faith that the cleaning was done well since I haven’t had a chance to see it myself. For $133, I would have expected better service. They called the night before my cleaning trying to change the date and time of my appointment because THEY messed up the appointment. I have guests coming into town tomorrow so I had no other day or time to move it to. They were also completely unaware of what I needed done, when I already explained what I needed clean when...
Maid O' Matic Replied:
Dear Sarah Barrett, Thank you for your compliment on our cleaning services. We appreciate your business. I called to tell you the day prior to ask you if we could change the appointment time and you said that we couldn't. I expressed that it was not a problem at all and that we would keep you in...
Maid O' Matic Replied:
Dear Sarah Barrett, Thank you for your compliment on our cleaning services. We appreciate your business. I called to tell you the day prior to ask you if we could change the appointment time and you said that we couldn't. I expressed that it was not a problem at all and that we would keep you in...
Sarah Foster gave Maid O' Matic a
2 star Review
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