The people who come to do the cleaning are very nice and professional. The problem is with the management of the company. The prices are quite high but they still spam you with multiple emails and texts encouraging you to tip.
Scheduling is a nightmare. Even if you request the same person each visit, they will send random people to your home.
They only respond to calls and emails when they feel like it, but if they need something on their end they have no reservations about blowing up your phone, even on a Sunday morning.
Overall I would give this 5 stars for the cleaning, but 0 for the management.
Maid 2 Clean Replied:
I appreciate your feedback and am sorry we failed on the administrative side of the business. We have taken your concerns into consideration and have implemented several changes to make the customer journey better. Thank you for your feedback
Maid 2 Clean Replied:
I appreciate your feedback and am sorry we failed on the administrative side of the business. We have taken your concerns into consideration and have implemented several changes to make the customer journey better. Thank you for your feedback
Christine Dixon gave Maid 2 Clean a
1 star Review
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