often order from here, via doordash, for our workshop. today, ordered a dozen twists and 4 dozen glazed donut holes. what i got was a dozen twists and four glazed donuts. store tried to blame doordash driver, claimed order was right when it left them. it wasn't, and eventuallythey were forced to admit it. they screwed up. told me to call doordash to resolve it. could have offered to have the donut holes ready so i could pick them up. didn't. doordash refunded the 14 bucks for the donut holes but not the delivery fee or tax or tip. so i am out 7 bucks or so, half my crew doesn't get donuts. but i have a 14 dollar doordash credit.. which means that, after deliver fee, tax, and tip, i can order a $3 item from anywhere i want. whoopie!
the upside is, i know to get my donuts elsewhere, from someone who admits mistakes and offers solutions. pass the buck? i'll...
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K M B gave Donut Palace a
3 star Review