We ordered a Chocolate Donut Cake with Orange flavored icing. I would have never ordered it if I had know they replaced their previous baker. The chocolate donut cake was too rich, hard as a rock and not very good. The icing looked disgraceful and didn't have any orange flavor, just orange color. Definitely disappointed and won't be ordering again. The previous cake was absolutely delicious with a delicate chocolate taste, like their chocolate glazed donuts, and a nice balanced orange flavor. There were also two layers with the orange icing nestled between.
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Donut Palace Replied:
Hello Jennifer, I am sorry you disliked the cake. I was wary whether what we created was to your liking or not, and asked the gentleman that picked it up to give us a call and let us know how we can improve. :) I am glad you all followed up! As such, I have already issued a full refund for the...
Donut Palace Replied:
Hello Jennifer, I am sorry you disliked the cake. I was wary whether what we created was to your liking or not, and asked the gentleman that picked it up to give us a call and let us know how we can improve. :) I am glad you all followed up! As such, I have already issued a full refund for the...
Jennifer Slusher gave Donut Palace a
3 star Review