I ordered a deep clean for this new place I'm moving in from and they were very helpful and attentive over the phone. I was able to get a cleaner in a few days and told them that I just needed only two rooms (bedroom and bathroom) cleaned. They were booked for 4 hours but I suppose there was a misunderstanding and they cleaned for 2 instead. The company called me later to ask how everything was and I expressed how it didn't feel entirely clean and they immediately apologized and said they would send the cleaner back to continue the 4 hours. The cleaner comes back the next day and I make sure to tell them to just try to dust everything up and work on cleaning the windows since they were included with the package. I came home and took a good look through the room to see that it still wasn't clean to my standards. The windows looked like they were touched but didn't seem entirely clean,...
Linda Rombach Personalized Cleaning, LLC Replied:
Hi Tyler,
This is Linda, and I wanted to personally reach out to you, to apologize that we still didn't get everything up to your standards at our second cleaning there. I also left you a voice message; but was hoping to chat with you to see what we can do to make things right for you. I very...
Linda Rombach Personalized Cleaning, LLC Replied:
Hi Tyler,
This is Linda, and I wanted to personally reach out to you, to apologize that we still didn't get everything up to your standards at our second cleaning there. I also left you a voice message; but was hoping to chat with you to see what we can do to make things right for you. I very...
Tyler N. gave Linda Rombach Personalized Cleaning, LLC a
4 star Review
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