Awful customer service - my son's lenses were delayed by 3 weeks and he needed new glasses badly. No one even called to let me know what was going on, but just kept putting me off everytime I inquired. No communication from Lakeside Vision whatsoever, except for the bill I received in the mail in the meantime for the glasses that had still not arrived!
When the glasses finally did arrive, not only were the lenses NOT what I ordered, but they REFUSED to let me leave without paying the remainder of the balance, even though I had already paid the bill (via check) they sent me in the mail prior!!! THEY MADE ME CALL MY BANK AND STOP PAYMENT ON A CHECK BECAUSE THEY WANTED THEIR MONEY IMMEDIATELY, THAT VERY DAY, EVEN THOUGH MY SON WAS FORCED TO WAIT AN ADDITIONAL 2 WEEKS FOR HIS GLASSES WITH NOT SO MUCH AS A PHONE CALL TO APOLOGIZE FOR THE INCONVENIENCE OR EVEN JUST AN...
wendi michael gave Lakeside Vision a
1 star Review
Read more >