I called to get my daughter in ASAP as her tooth has been hurting her for over a week and nothing is helping. Its starting to keep her up at night and prevent her from eating. They asked me to send pictures (very hard to take picture of a molar on your phone) and email them. I NEVER got a response and when I called back I was told "its not an emergency just keep it clean and keep brushing " do you think we havent tried that all week? I'm glad we found a dentist that takes things like this seriously. She has a freaking absess and you guys just brushed it off. Shame on you.
Serengeti Smiles Pediatric Dentistry Replied:
Thank you for providing your feedback and letting us know about this issue, Katherine . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at the office and we'd be happy to help you out.
Serengeti Smiles Pediatric Dentistry Replied:
Thank you for providing your feedback and letting us know about this issue, Katherine . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at the office and we'd be happy to help you out.
Katherine Rumsey gave Serengeti Smiles Pediatric Dentistry a
1 star Review
Read more >