Don’t send your wedding dress here.
They put safety pins through my WEDDING DRESS that I still have yet to wear at my wedding. When it was dropped off after the service, I found that the entire weight of the dress was hanging on 2 safety pins attached to a wire dry cleaning hanger… when there are straps inside the dress to hang it up. And I sent it with a sturdy wood hanger with notches for the straps.
There was no other way to pack this for return delivery? Now my wedding dress has holes in it.
Adding insult to injury… the stain didn’t come out.
P.S. The tag says “same day” - I would have rather they told me that they need more time or that I will need to pick it up myself if I don’t want it to be hung by safety pins post-service; I never explicitly requested that the stain removal be done in 1 day. My wedding day is months away.
LA MAR DRY CLEANERS Replied:
Hi Alli, thank you for sharing your feedback. Our manager personally reached out to you to discuss this matter and explained that your wedding dress was hand-cleaned layer by layer with great care. Some stains, depending on their type and how long they’ve set, may not fully come out even with our...
LA MAR DRY CLEANERS Replied:
Hi Alli, thank you for sharing your feedback. Our manager personally reached out to you to discuss this matter and explained that your wedding dress was hand-cleaned layer by layer with great care. Some stains, depending on their type and how long they’ve set, may not fully come out even with our...
Alli gave LA MAR DRY CLEANERS a
1 star Review
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