LA Custom Blinds

Good quality shade and blinds. Sales person is very helpful. Installation is fast.

The initial appointment was great. I ordered the curtains in December. After being told they had to be ordered… I waited, waited, and waited and nothing happened. I called around February and was told I would receive an update… never did. In April I contacted customer service several times and insisted on a full refund. This was not a pleasant experience.

I wanted to try an alternative to another "big name" blinds company that I've used in the past (with phenomenal results). I figured LA Custom Blinds would be a good company to try out since I had seen ads and a few people mentioning them. For starters, the fabric, cassette, and valance options left a LOT to be desired. I had to compromise and select some fabric that I was only "meh" about. Considering the comparatively less expensive cost to the other big name brand, I figured it would be a fair compromise. All told, the installation completed was "okay" at best -- I've noticed inconsistent spacing in a couple of my shades, but I figured I would just have to live with it. The real problem came up when one of the roller shades in my office stopped retracting. It took a while for a technician to come out but they finally did. I was assured by the customer...