The dentists, orthodontist and their staff is always friendly and give great service. There are times where reception hasn't been real friendly. There are also times where an appointment has been made and we still with another half hour or so to get in. Anytime I wait more than a half hour I need to ask to reschedule. My time taken out for appointments during any given day is few. Another issue I have is in regards to paperwork. I have three children that come here and have to to paperwork every 6 months. Is there a way you can keep things on file if there are no changes?