This has been a terrible experience. The first day they didn’t show up due to car trouble. The next day they came and charged my credit card for over the amount agreed. Never applied my discount that was promised, never applied my deposit that had been paid. Took 3 emails and 3 phone calls to speak with someone and was told I could only be venmo’d my 10% discount refund, but it can only be done on Tuesdays. What a joke. Save yourself the headache and find a better service than this one. ZERO STARS
All my unanswered calls were the next day during business hours. Please don’t make it seem like I was calling after hours
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Katies Cleaning Service Replied:
Good morning,
We are sorry you feel this way and had a bad experience with Katie's. Unfortunately since your service was yesterday and the last one of the day, our office staff had already left for the day, so when you were contacting us outside of business hours we were unable to respond. We...
Katies Cleaning Service Replied:
Good morning,
We are sorry you feel this way and had a bad experience with Katie's. Unfortunately since your service was yesterday and the last one of the day, our office staff had already left for the day, so when you were contacting us outside of business hours we were unable to respond. We...
Sweet Confections Cookie Co. gave Katies Cleaning Service a
1 star Review