There was no transparency with the price. I was first quoted almost $600 which seemed high for a battery replacement, even though it did include labor and parts. They then made some calls realizing I was a AAA member and told me the battery would $289. Not until they rang me up did I learn that the 289 was just the cost of the battery, and I ended up paying over $500 anyways for what Kelly Blue Book says is a ~$250 job.