2160 W River Drive Davenport, IA 52807


 
(563) 323-5554
 
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Beau Vosatka

8/24/23

Horrible experience at both locations! Unbelievable that the Jeep was aligned under the wrong model specs as 4x4 alignment not only that they didn't test drive it despite this being a return alignment because the davenport location was unable to properly align the vehicle too. Both times leaving the wheel off center when driving straight which was easily noticed in the parking lot. Asking to speak to the owner or management was told it could be hours longer wait to speak with them and initially the shop counter attendant informed me despite being a correction alignment follow up would have to charge me again for the alignment before releasing the vehicle otherwise waiting a few hours to get the override from management being he only other option. Leaving upset made an appointment with the original store to correct the now worse alignment ( rear front of tires pointing out on both...

Jack's Brake & Alignment Replied: After checking history I can not find any record of you (Beau Vosatka) every having any work done at our shops. I did find that there was a ESTIMATES done on 11/25/22 for tires and Alignment on ESTIMATE # 0107984 this was all most a year ago.
Jack's Brake & Alignment Replied: After checking history I can not find any record of you (Beau Vosatka) every having any work done at our shops. I did find that there was a ESTIMATES done on 11/25/22 for tires and Alignment on ESTIMATE # 0107984 this was all most a year ago.

Beau Vosatka gave Jack's Brake & Alignment a 1 star Review


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