Costas was amazing! I called in on a Saturday afternoon not expecting anyone to be there but was pleasantly surprised. Costas was patient and walked me through the process, offered his expertise and answered all questions. I feel great about leaving Progressive after 7 + years/accident-free to a company that shows their appreciation for safe drivers through their premiums. If your with Progressive or anyone else and unsatisfied because even with an excellent driving history and good credit - you’re paying top dollar because it’s “Florida,” give Geico a try. I’m so excited to start this new journey and am pleased with the amazing customer service provided by Costas!