Very poor experience with Marie Spates and would not recommend this service to anyone. We have very extensive mold damage and one of their testers was fantastic at the beginning of the project. The day before another test, she emailed to cancel it (on a Sunday!). After that, she never responded to emails. When we called, she was extremely rude. She mentioned there were personal issues and she'd call back. Never called. When we called her a few days later to schedule the test, she basically snapped that someone didn't come back from vacation and another person is sick. Although it's unfortunate they are a small shop and these are a couple of bad circumstances, it was handled in an extremely unprofessional manner. I'd question the great reviews based on our personal experience and save yourself a headache.
Indoor Environmental Technologies Replied:
Hi Brandi - We are very sorry to hear this happened. As the new owners (since December 2020) we would like to assure you that nothing like that will ever occur again. Please let us know if we can ever help you again in the future.
~Karen & Jim
Indoor Environmental Technologies Replied:
Hi Brandi - We are very sorry to hear this happened. As the new owners (since December 2020) we would like to assure you that nothing like that will ever occur again. Please let us know if we can ever help you again in the future.
~Karen & Jim
Brandi Kurtyka gave Indoor Environmental Technologies a
1 star Review
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