This was not like a typical course where they provided information and you are on your own. It focused on implementation, which was something I really needed. I love how this program changed my communication in general. The communication skills I learned not only helps with closing, but I saw how it shifted into my day-to-day life with friends. Before, the comments I heard from friends, I would usually brush it off or follow up with a story/statement of my own. But now, the comments that my friends make, I am curious about the hidden meaning behind their words so that allowed me to go deeper into the conversation on why they said that.