A teacher at this facility grabbed my child by the arm and it was witnessed by a family member. After this incident occured between my son and teacher, we no longer felt comfortable having him at this daycare. Today we received a collections notice, without ever receiving a final bill or any follow up letters. They charged for two full weeks and two late payment fees, after stating on the phone they would waive the two week notice due to the nature of the situation. We do owe them for two days of care, and would have gladly paid had we received a proper billing statement. This is not the first issue we've had with this daycare. I've witness a teacher throwing a toy at my child when she couldn't get his attention and the administration refused to provide me an updated handbook when I questioned a vacation policy.
Notice of collection is clearly listed in their handbook,...
Heritage Early Learning St. Clairsville Replied:
So sorry you felt the need to post this review rather than have discussions with us in person. As we communicated to you privately through many emails, texts and phone calls that we always address concerns respectfully and promptly and in person, never shying away from conflict. We would have...
Heritage Early Learning St. Clairsville Replied:
So sorry you felt the need to post this review rather than have discussions with us in person. As we communicated to you privately through many emails, texts and phone calls that we always address concerns respectfully and promptly and in person, never shying away from conflict. We would have...
Abbigail Whitworth gave Heritage Early Learning St. Clairsville a
1 star Review
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