8416 brookville road Indianapolis, Indiana 46239


 
(317) 213-8088
 
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Window cleaning, pressure and soft washing, gutter cleaning and Christmas lights.

11/28/21

We had them come once for gutter cleaning and they showed up at the scheduled time and did a decent job. We then scheduled another cleaning after our leaves had fallen. They were supposed to come out on a Tuesday, but they never showed. We called Wednesday and they had no idea that they never showed. They initially scheduled us again for the following Monday, but promptly called back to say the subcontractor would call to schedule it. It is now the following Sunday and we had received no calls. My husband was required to go clean out our gutters one week after surgery to avoid having frozen leaves in the gutter. All would have been avoided if they simply showed up for the initial appointment. We will not be hiring them again!

Edit: The response from the owner is laughable. Seriously? Where was our call? Where was our email? Where was our notice that nobody was coming or...

Heffernans Home Services Replied: I apologize Marie! But we have had all of our gutter cleaning customers on a wait list currently. I have sent messages personally as well as emails. We are going to have all gutters completed within the next month. I am sorry you had to have your husband do it himself.
Heffernans Home Services Replied: I apologize Marie! But we have had all of our gutter cleaning customers on a wait list currently. I have sent messages personally as well as emails. We are going to have all gutters completed within the next month. I am sorry you had to have your husband do it himself.

Marie Harman gave Heffernans Home Services a 1 star Review


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Window cleaning, pressure and soft washing, gutter cleaning and Christmas lights.