The carpet and rugs are very clean. The guys were on task and kind. However, I believe we do a great job of clearing all furniture and items so they are done in a couple of hours. It's a wide open space and I feel for the time spent, it should be this costly. Sadly, I'm going to seek other options next spring for a more cost effective service. Again, everything is clean. This is mainly due to costs.
Heaven's Best Carpet & Rug Cleaners Replied:
Dear Raquel,
Thank you for taking the time to share your feedback. We're delighted to hear that you were pleased with the cleanliness of the carpets and area rugs, and that our team was efficient and courteous.
We understand your concerns regarding the cost. The price increase this year was primarily due to the addition of seven area rugs, which naturally increased the overall cost. The price for cleaning the library carpet itself remained unchanged from last year, after a slight adjustment in... Read More