I have used this service for over a year and while the individual that came to my house was always pleasant and generally did a pretty good job, I have noticed a few different times that areas would be missed...ie. walk in closets not vacuumed, bathroom floor still dirty, toilet not cleaned. I called the owner Stefan about this after I had noticed it and he gave me a discount on that week's cleaning to make up for it. When it happened again and it was pretty obvious they had rushed through the cleaning, I called the owner again to let him know. Rather than make it right, he told me he wasn't making much money on my job because I apparently live too far away from the cleaners. He actually said he was doing me a favor by taking this job and admitted to me that he had told his crew to rush through the job since it wasn't making him much money. Meanwhile for the past 12+ months, I've been...
Healthy Happy Homes Replied:
I’m sorry to hear you were so dissatisfied with our service. Over the course of the last year we never once heard of the service being mediocre. We also never instructed the cleaners to rush through your home, we only simply instructed them to manage their time wisely, so we could still provide...
Healthy Happy Homes Replied:
I’m sorry to hear you were so dissatisfied with our service. Over the course of the last year we never once heard of the service being mediocre. We also never instructed the cleaners to rush through your home, we only simply instructed them to manage their time wisely, so we could still provide...
J Merrell gave Healthy Happy Homes a
1 star Review
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