Because I am female senior citizens with health problems, I did not feel that I was up hiring and supervising a contractor. I remembered that
to few folks that I do business with recommended you, so, I trusted you to do a professional job for me also. Sadly, I had to report back and tell them the bad new..
My complaints?
Your representative did not supervise the job, he took my order, gave me phone quote, and never heard from him again. Not only did I move all of the furniture in the house myself but apparently what he told me would be done was not the instructions given to the installers.
The floors are not level,they are badly unlevel in the hallway. Maybe some padding was not removed just installed over. I had advised the rep. that there was only one layer of plywood under the carpeting, but He assured me that the installers would use a compound to...