I was very disappointed with our recent experience with this agency my husband was hit by another driver and when we contacted them to discuss a rental while our truck was being fixed I was asked by an agent why I needed a truck are you kidding me? Is this professional behavior? We only have one vehicle and I depend on it for my business as well as work on our farm we ended up doing everythingnoretty much ourselves we will be moving our insurance somewhere else when this is over DO NOT RECOMMEND THEM!!!!!
Genesee Valley Agency Replied:
Hi Amy, it was a pleasure talking with you. On behalf of our team at GVA, we are sorry that you had experienced unintentional difficulty regarding the claim in question. As we discussed, it was a learning experience and glad to hear has since been resolved. Our team is here to advocate for you...
Genesee Valley Agency Replied:
Hi Amy, it was a pleasure talking with you. On behalf of our team at GVA, we are sorry that you had experienced unintentional difficulty regarding the claim in question. As we discussed, it was a learning experience and glad to hear has since been resolved. Our team is here to advocate for you...
Amy Witt gave Genesee Valley Agency a
1 star Review
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