Generation Next Fertility

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I saw Dr Nejat 5-6 years ago and that’s the best thing that ever happened to our family. His kindness and utmost professionalism absolutely helped in the process. Thanks again!

The Ribbon Box is proud to partner with a top-rate clinic where their expertise and the personalized approach is second to none. Our fertility readers are grateful to be signposted to their beautiful clinic, which even has a grand piano in the waiting room, often played by Dr Luk! We value our partnership together, where our goals and ethos are the same, to help those wanting to create their much-desired family.

Generation Next is the best of the best. They made my dreams come true . They have doctors with experience and knowledge of the latest treatments. They are a must see.

Edited Review on 1/12/24:
I appreciate that Generation Next Fertility's customer service department reaching out after the original review I provided. They genuinely seemed to care about taking ownership of the situation and changing their communication after taking my review into consideration. As a result, I have updated this to 3 stars.

Original Review from 12/7/23:
Overall disappointing experience. They add to the stress of the whole egg retrieval process with incredibly poor communication throughout the whole process and after. I was originally not going to write a review but this is continuing after my egg retrieval date.

I was sent emails without the following throughout my egg retrieval process:

- Instructions for medication to pick-up from the pharmacy that I should NOT have been picking up so soon in my retrieval process...

As this was my first time doing IVF I felt very lost in the process and things were not explained well. After spending thousands upon thousands of dollars. There was no follow up after my failed IVF cycle. Also. Everytime I stepped in the door it seemed I owed money for something I wasn’t even aware of. It was just you have a balance. With no explanation of what it was for. And I also had insurance that they took but seemed like after billing insurance 20k. I still spent almost around 15 grand out of pocket. The doctor was always in a rush. And I felt I was just apart of an assembly line. After one year time and so much money. Not even to get a follow up phone call is disheartening to say the least.