Franks Automotive Center inc

Excellent

Charles is great!. Prices are fair and Frank's auto center is now my car mechanic shop.

Great services I bring all my vehicles here.

Franks is the worst, I took my jeep their
to get fix it came back worst than it was , so I had to take it to another shop for the same problem and I told the mechanic Charlie and he wouldnt do nothing about it after I paid him all that money , so if you thinking about taking your car their dont you will regret it.

This was the worst case of customer care ever! I had a time sensitive appointment to get my car inspected, and this was the last day. I showed up for the appointment, and no one was there to greet me except a large bulldog who ran over to my car. I phoned the shop and someone named Charlie answered. I explained my fear of the dog, however he did not offer to put the dog aside so that I could enter saying, "he's fine" even though I expressed my morbid fear of the dog. I asked if that meant I had to stay in my car, and his reply was, "Well, the dogs are always here." I then had to spend the rest of the day searching for someone who could inspect my vehicle! Thankfully, a local Midas shop was able to help me. They were fast and friendly. While I respect and admire animal lovers for their relationships with their pets, I feel that shop-owners should also respect that...

I was your Eastern Auto Parts Delivery Driver today. I added a photo of Tyson, your wonderful Customer Service Rep!

Great service! Got two new tires few months ago and new breaks a year ago. Reasonable prices and will definitly be back there in future!! He actually drove me to my house last year when I was waiting to get my breaks fixed! You won't get that service anywhere else!

Return customer. Frank's has been servicing both of my cars for quite some time. Customer service is above and beyond any other service center in the area. Family owned and operated. Complete and thorough inspection every time.
They do not push unnecessary repairs to increase the bill.
All work is guaranteed for 2 years or 24 months.
Prices are reasonable.
Communication is excellent. Will not trust any other center with our maintenance needs.
Thank you Brendon and T.J.