51330 State Road 19 Elkhart, IN 46514


 
5742660606
 
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A hip burger joint nestled on the shore of Simonton Lake! Outside waterfront dining, full bar, tournament shuffleboard, big screen tv's, fireplace, glass garage door open to the lake! Smash patties prepared fresh on an old style flat top!

AJ Overhulser

8/07/24

1. The parking lot
2. When you tell the hostess “we have a group of 9” it is NOT the customers job to specify that group of 9 would all like to sit together. That’s COMMON SENSE.
3. Then telling the wait is 30 minutes. 45 minutes pass, and go to check on our status. Tells us it’s going to be longer than she thought. Let her know it would be nice to have an update, or also ask/tell us up front about being broken up into 2 groups. We don’t know the layout of your store and shouldn’t need to specify we want to be seated together. Not to mention it is boiling outside in their area to wait..
I had such high expectations for this place and they quickly dissolved.
Also having your staff roll their eyes at our situation.. not very respectful. Passive aggressiveness is not something you should feed your guests. Please do not claim we are “hangry” when we are just 9...

Flippin Cow Replied: Thanks for the visit and feedback AJ. I apologize for the miscommunication. We are a small lakeside restaurant and it’s gets very busy during the summertime. Most of our tables on the waterfront seat 4 guests or six guests and are permanently mounted and cannot be moved. If guests are...
Flippin Cow Replied: Thanks for the visit and feedback AJ. I apologize for the miscommunication. We are a small lakeside restaurant and it’s gets very busy during the summertime. Most of our tables on the waterfront seat 4 guests or six guests and are permanently mounted and cannot be moved. If guests are...

AJ Overhulser gave Flippin Cow a 1 star Review


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51330 State Road 19  Elkhart,  IN   46514

 
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A hip burger joint nestled on the shore of Simonton Lake! Outside waterfront dining, full bar, tournament shuffleboard, big screen tv's, fireplace, glass garage door open to the lake! Smash patties prepared fresh on an old style flat top!

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