I have used their services twice now and both times it was a positive experience. They performed a deep clean to start and it was excellent quality, they did a great job with a lot of attention to detail. They cleaned multiple things, like the bathroom fan, that the previous company I used had skipped. I'm continuing to use Family Cleaners for regular cleanings and when they returned to do the first cleaning they also did an excellent job. One of the cleaners accidentally damaged something while cleaning and they texted me immediately to let me know and were very helpful in working to make the situation right. I get the sense that they take customer service very seriously and are receptive to feedback. Twice there was misunderstanding regarding pricing as they way it was presented led me to believe the cost would be lower than it was, and they received that feedback well and stated...
Family Cleaners Replied:
Dear Katherine,
Thank you for taking the time to write a review of our house cleaning services on Google. We are delighted to hear that you were satisfied with our work and that we were able to meet your expectations.
We appreciate your feedback, and it will serve as a motivation for our team to...
Family Cleaners Replied:
Dear Katherine,
Thank you for taking the time to write a review of our house cleaning services on Google. We are delighted to hear that you were satisfied with our work and that we were able to meet your expectations.
We appreciate your feedback, and it will serve as a motivation for our team to...
Katherine Layman gave Family Cleaners a
5 star Review
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