Express Flooring

5.0

4110 W Washington Street Phoenix, Arizona 85009

Express Flooring is the largest provider of carpet, tile, laminate, hardwood, vinyl and stone flooring in the Arizona market. Our stores in both Phoenix and Tucson provide floor covering for all of the Phoenix metropolitan area and surrounding cities.

Mike Sellers

12/02/16

12/01/16

Carper installed October 18th, 2016. Called them and advised that carpet was cut short on stairs, had big gaps where you could see the wood of the steps. Upstairs family room has a visible seam going across the entire room where pieces were put together. Finally sent someone out on November 11th to check out the problem. November 14th, sent someone out to fix it. Guess who they sent? Same guy that installed it! Started arguing with me that there was nothing wrong with his installation and he would not be able to do anything. I kicked him out and called the company again. November 19th they sent someone else out to fix the problem. Guy was nice, but late and he brought his kid (maybe 8 or 9). So while dad fixed the stairs, kid was sitting in my living room watching Disney channel. He re-did the entire stairs and started to pack up. I told him that the stairs looked better now, but what...