I'm writing this review because of the horrid experience I had a local move with Excalibur movers on Saturday May 31 2014. the movers arrival was on time and the 2 assistance that work for the driver were okay, but when the driver started out telling me that the people at the office didn't know what they were talking about and that it would probably go over the 6 hour quote before seeing the load I was taken back, well never the less I told him lets get started and that we were ready to move and I understood the fact as the lady at the office had explained to me that I would only be charged for the time I used, and quoted me everything up until the 6hr mark. Needless to say when we arrived at our new house the driver told me that I had to pay all of the money before he would start to unload, he made me feel like I was out to beat him, well to avoid conflict and in knowing that it...
Excalibur Movers LLC Replied:
We are extremely sorry to hear about your past experience using Excalibur Moving & Storage and the way that your concerns were handled during your move. We would like you to know that the company is under new management and we stand behind our customers and take our customer service very...
Excalibur Movers LLC Replied:
We are extremely sorry to hear about your past experience using Excalibur Moving & Storage and the way that your concerns were handled during your move. We would like you to know that the company is under new management and we stand behind our customers and take our customer service very...
Tyrone Kohlheim gave Excalibur Movers LLC a
1 star Review
Read more >