Excalibur Movers LLC

Autum from the office was very responsive and easy to work with organizing my move even though my dates were constantly changing. The moving guys were professional, took care to protect my items, and were exceptionally fast. There were no hidden or last minute fees, and payment was quick and easy.

Excalibur was not my lowest quote, but I'm incredibly satisfied with the work they did. It's worth paying a little extra for quality.

A competitor of Excalibur called me up in follow-up on a moving job I had bid on. I had not committed, due to some pending questions about where I was going to move to. The sales rep indicated that their price per hour had gone up while I was waiting to decide, chiding me for having not committed earlier. While I was absolutely prepared to pay the higher rate - markets are markets - the unprofessionalism and insulting tone of this stranger led me to hang up on him and tell him to lose my number.

I went online and found Excalibur. Their representative "Autumn" (I think she spells it that way) called me back quickly and was detailed, extremely professional and respectful. The quote per hour was almost twice that of her competitor's higher number (maybe for a 3-man crew v 2, not sure), but dear heaven it's clear that you get what you pay for. I gave her a...

Great customer service, great service all around...would definitely use them again!

So I’ve used Excalibur moving company three times now. The first two experiences were amazing and I just raved about them constantly. I recently just moved and this experience with them was so subpar I was wondering if it was the same company. They were not as fast about the move as they have in the past (I moved during warmer months in the past) and almost seemed to be milking the clock. I understand this is hard work and you want to make the most of your work day, but there was more laughing and talking then work being done. Also, the drive between the two places was 45 minutes, and it took them a hour and 30 minutes to get to the new place because they stopped and got lunch. That’s fine but then we were charged for that time. We basically ended up buying them a $130 lunch. They were also a lot rougher with our stuff and broke some of our stuff during the move. Unfortunately, things...

Had to move a large, sensitive machine into a truck, not easy and was very nervous.

Eli and Autum were just A+ to deal with, as were the rest of the team they sent.

They have a can do attitude, that goes a long way.

Very upfront about charges and cost, remember nothing goes to plan. Eli was very straightforward about that if extra stuff had to be done, or material moved not quoted, that is fair enough, and what you could expect.

Job was completed. Their communication is excellent, calling me at 6 pm PST was impressive, very responsive.

Thank you guys.

Excellent service and very professional.