Ethical Flooring Ltd.

Excellence in customer service during the sales process, during installation and in situations when follow-up is required to address warranty issues. I was very pleased with the personal attention I received from staff and their genuine interest in responding to my needs.

We used Ethical Flooring to install hardwood floors and carpet on the stairs in our entire house. Matt, Jack and the team were amazing. The coordination, the focus, and the attention to detail were excellent, when we changed our minds or had issues they were fixed immediately, or addressed immediately. They were on par with all the quotes we recieved and just got a great vibe working with Matt. Honestly, it was worth it just for Jack's installation prowess let alone his great attitude! Great experience, I would use them again, even though I hope I dont have to redo any flooring soon considering they just left...

Did a great job on our kitchen floor. On time and on budget.

Bill had Excellent knowledgeable service- patient, not too pushy and fantastic customer service from start to finish! Will definitely use them again and Would highly recommend them to anyone who asks!

Honest, straightforward, hard working.

Great service, help with samples and my contact is alway available or quick to return calls. Product and installation is top notch as well!

I did a lot of research before I chose the company that would install my carpet and I am really glad that I chose Ethical Flooring. Their quality of work is fantastic. I had the pleasure to work with Jan and he made sure that all my needs were met. Allan the installer is a perfectionist! I highly recommend Ethical Flooring for their level of professionalism, quality of work and selection of quality carpets. Thank you for all your hard work Jan, Allan and team.

A couple of years ago we had flooring Installed by Jan and his staff at Ethical Flooring. Jan was the first point of contact and was readily available until the conclusion of the job. He was very attentive and responsive to any questions or concerns we had throughout the process. Even more impressive was their follow-up on a couple of minor questions that arose long after the job had been done. On both occasions, the response time was within a couple of hours. The second was on a Saturday evening! Both of the items were eventually addressed in a timely manner.
I would recommend Ethical Flooring to anyone looking for flooring options and great Customer Service!

We are over the top happy with our wide plank hardwood floors from Ethical! Steve helped us during our process and was extremely knowledgeable! We are very grateful for his recommendations and guidance. The install is perfect and we are already getting a ton of compliments from our neighbours and friends! Thanks Steve and team! We would highly recommend!