Be careful with this company. While they seemed great at first and were prompt that quickly changed through the process. They used an unnecessary amount of equipment in the dry out process to inflate the bill and charged a ridiculous amount in which my insurance was able to get them down. They promised me they would help us through start to finish but as soon as they got there money from insurance for the water mitigation communication stopped. Lynn there project manager did a horrible job and left us in the middle of the process in which we had to hire another company to finish up the rebuild. Extremely good at playing on a homeowners fear in an emergency situation to rush us through the process in the beginning. DONT USE this company. As I dig deeper as well on the BBB website it shows they are not accredited even though they advertise that they are. Poor customer service...
Elements of Restoration Replied:
Aaron I am sorry to hear this. I was under the impression we were only doin the water mitigation. I will reach out and see if I can help with this.
Elements of Restoration Replied:
Aaron I am sorry to hear this. I was under the impression we were only doin the water mitigation. I will reach out and see if I can help with this.
Aaron Burds gave Elements of Restoration a
1 star Review
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