Dooley Service Pro

Aaron and Tyler from Dooley Services were very professional and did excellent work. They both took the time to answer any and all questions we had. We will definitely be calling them for any future plumbing or septic issues we may have.

I wouldn’t recommend this company to anyone. You call experts that you’re suppose to be able to trust to fix whatever problem you may have. In my case, I call with a failing septic system and Dooley’s recommends installing a Sludgehammer system to “extend the life of older systems”. Do not, under any circumstances, trust this company, or any other company for that matter, to install this system if yours is old and failing. IT DOES NOT WORK. I believe they knew what really needed to happen (a new septic system), or at least should have know that, but they recommended this Sludgehammer anyway. Now my wife, my 6 month old daughter, and I are out $7,000 and over a year’s worth of cleaning up septic backup in our house. I’m now having to work two jobs and sell as many things as I can, including a vehicle, just to pay for the loan to install a new system.

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Great work done fast and very friendly

I had a serviceman come out to diagnose my water heater and let me know what needed replaced on it. He was down there for quite a while and told me that I needed a whole new water heater because the electric line on the inside needed replaced, but there was no way to get to it, so I called the one 800 number on the water heater to order a new one under my warranty. The lady who answered my call told me that there are no inside electric lines on this type of water heater so that could not be the case. She then had the serviceman go back downstairs and use his multimeter to test the parts. He argued with her that he was not am electrician, so how was he supposed to know what numbers to get on this multimeter ? She walked him through it and she diagnosed that it was my top heating element that needed replaced not the entire water heater. He shook his head and insinuated that she did...

Great quality of work. Showed up on time as promised. Fixed my septic line as promised. I do believe the price of services were very expensive!

I would highly recommend Dooley Service Pro! They are professional and timely. They replaced a leaky pipe in our wall today and fixed a broken waterline in the yard 4 years ago. Staff has been friendly and knowledgeable.

He did a outstanding job I rereuses them again

Dooley has always been a highly reputable company, and we thought we would never go anywhere else. But they are absolutely NOT WHAT THEY USED TO BE!!

I can’t even begin to express how awful my most recent experience has been with this company. I would give them ZERO starts if I could. A technician came out February 2024 and sold us on the Halo filter. He guaranteed we would have high quality drinkable water and no need to buy salt or bottled water again. I questioned it, but he assured us over and over. He also convinced us to upgrade our water heater, which was old anyways. This all cost thousands of dollars, of course. But again, we know Dooley is reputable. Also, the equipment is supposed to be under a 10 year warranty.

First, the technician didn’t even know how to install the hot water tank. He had to call his dad on the phone for assistance. Then we were...

Contacted Dooley Service Pro to have my septic tank pumped and serviced. Being new to the Springfield area, I contacted Dooley based on the internet reviews. I'm glad I did. The two young who showed up were, courteous, respectful and answered all my questions. The service was prompt and their experience/knowledge showed. I will not hesitate to call Dooley again.

Sean was very awesome he was honest and nice and took his time to explain what is going. Thanks again