I was quoted a price of $250 to clean Septic....by a female who answered the phone.... she asked if I had a metal lid to the tank on the ground... I told her no...it is marked with a metal stake...she said " that's okay"
When the truck pulled in.. I showed the tech where the entry to the rank was... he then informed me it was $95/ft to dig down to the opening to the tank...NOTHING was said to me by the person on the phone about a "dig fee"... or I would have canceled everything... he also told me the clean price is $399
NOT $250... so total would be close to $600-$700 for the clean... I just get " She shouldn't have quoted a price"...
Well...SHE DID ... I didn't just make that up in my head...I am a COVID WIDOW ... trying to care for a 9 acre property on my own.. every dollar is precious.... I am facing a $15,000 reroof and no husband...
Dooley Service Pro Replied:
Mrs. Francis, we understood your frustration from the hired outbound company and we took responsibility for it and did not charge you a single dime. We are sorry for your loss and your frustration and 8 days later we still took responsibility for the mistake that was made and didn’t take a penny....
Dooley Service Pro Replied:
Mrs. Francis, we understood your frustration from the hired outbound company and we took responsibility for it and did not charge you a single dime. We are sorry for your loss and your frustration and 8 days later we still took responsibility for the mistake that was made and didn’t take a penny....
Shirley Francis gave Dooley Service Pro a
1 star Review
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