I am 110% satisfied with the purchase of my laptop from Matt Kasten! He gave me excellent service starting with his product knowledge all the way to the end by assisting with setup! He has made several followup calls to insure that I was comfortable with the new device and to see if he could assist further! He has also made sure that I understand, if I have questions or concerns, he will be there to address them! You do not find this kind of customer service anywhere, I'm quite certain! He has exceeded all my expectations! Out of a 5 star rating, this business man gets a 10 from me!