The cleaning team was professional and efficient and I was very pleased with their work (giving 5 stars specifically for them). However, I was not very please with the administrative team and would give them 3-4 stars. There were a few misses in communication that I wouldn't have expected for the price I paid (which was for sure on the higher end in my experience - $600 for a standard deep clean, 2500sq ft home) as well as being a referral from a friend. Mainly, I was told that someone would arrive between 8-12pm (arrived at 12:30ish). When I called for an ETA, I was told I was scheduled for later time and it would be after 12 (which is not what communicated the day before). This was annoying being a 1st time customer as I had other errands to do that day that could have been done in advance if I had known. Second, when I called for an ETA we figured out the address on file was...
Detail Cleaning Services Replied:
We truly appreciate your 5-star rating and positive remarks about our efficient cleaning team. We apologize for the communication challenges you faced, and we're actively addressing these issues. Your feedback is invaluable. Moving forward, we're committed to enhancing our administrative...
Detail Cleaning Services Replied:
We truly appreciate your 5-star rating and positive remarks about our efficient cleaning team. We apologize for the communication challenges you faced, and we're actively addressing these issues. Your feedback is invaluable. Moving forward, we're committed to enhancing our administrative...
Natalie LeCompte gave Detail Cleaning Services a
5 star Review
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