This was my first clean so there were a few initial bumps. Initial communication with office was rough and could use from improvement to ensure that the cleaning team has all the information communicated to them about the building location, how to gain access, and where to park. If you live in an apartment building or somewhere with secured access and limited parking, I recommend you offer to text them instructions to add, rather than giving that info over the phone. Additionally, the automatic 'on the way' notification failed so timing was a surprise. But I expect that to be a one time thing and followup from the dispatch person was apologetic and professional. Cleaning team was amazing! Warm, communicative, professional, and thorough. Would love for them to be my regular team! Im still awarding 5 stars because these are "first time" bumps in the road and the cleaning was...
Detail Cleaning Services Replied:
Amanda we appreciate your patience and feedback on your first clean! Our apologies for any hiccups in communication. It's fantastic to hear that the cleaning team impressed you with their warmth and thoroughness. We'll ensure a smoother experience moving forward. Thank you for your understanding...
Detail Cleaning Services Replied:
Amanda we appreciate your patience and feedback on your first clean! Our apologies for any hiccups in communication. It's fantastic to hear that the cleaning team impressed you with their warmth and thoroughness. We'll ensure a smoother experience moving forward. Thank you for your understanding...
Amanda Bell gave Detail Cleaning Services a
5 star Review
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