We purchased the awning and light kit less than 2 years ago. The lights come on and off unexpectedly. We will be sitting out with friends at night, ant the lights will click off. On the other side the lights will just come on during the day without any one touching the remote. The only solution is to climb up in the attic and unplug or plug the awning in. The issue was reported and I was told this happens a lot. No permanent solution was given. I’m not sure I will do future business with this company, having spent the money I did.
Mark Litak
Designer Awnings Replied:
Lisa
I apologize for any issues your having. The lights are not a reflection of our business and ethics with which we stand for.
I am more than happy to replace your led light junction box. I will be in touch to discuss further.
Designer Awnings Replied:
Lisa
I apologize for any issues your having. The lights are not a reflection of our business and ethics with which we stand for.
I am more than happy to replace your led light junction box. I will be in touch to discuss further.
Lisa Litak gave Designer Awnings a
2 star Review
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