Materials arrived 1 week after promised. Installers arrived 1.5 days late to start the work. One of the installers was more interested in talking to his girlfriend on his cell phone than working. I paid for 1/16" grout line, they installed 1/8". Loads of hollow spots under the tiles (about 30% of the tiles). I paid for extra tiles for future work, but they have not delivered or given any notice about it after 10 days. They unnecessarily cut the door frames, which will now have to be replaced. They promised to install some baseboards in partial compensation for my bad experience but never did it. I would not recommend them for anything. The biggest mistake I ever made was hiring these people.
D'BEST! Floorz Replied:
William, we’re sorry you’re unhappy with our work. The original order of tile arrived within the time frame we give all customers, between 7-10 business days. This installation was done as requested, and we have explained why it may appear to be 1/8". The extra tiles you ordered are ready to...
D'BEST! Floorz Replied:
William, we’re sorry you’re unhappy with our work. The original order of tile arrived within the time frame we give all customers, between 7-10 business days. This installation was done as requested, and we have explained why it may appear to be 1/8". The extra tiles you ordered are ready to...
William Ryan (wpryan) gave D'BEST! Floorz a
1 star Review
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