D'BEST! Floorz

(Translated by Google) Excellent service.

(Original)
Excelente servicio.

Strongly Recommends D'BEST! Floorz

I really liked the store. I recommend it!

Great customer service. Great prices and products. Recommended for all your house needs.

I’m very pleased. Very respectful and quick!

Great store, customer service was great, they walked me thru the best color options to go with the rest of my house, 10/10 would recommend

Best customer service, the staff made great suggestions for the floors from my house. Great quality + great prices. Highly recommend.

Great prices and great variety. The staff was very helpful and patient with me. Thank you Wallace for helping me through everything. I'll go back for sure if I need anything else.

Pros:
They have a large showroom and all the prices are displayed. If you want to see what is available and put a general price together on your own you can do so.

Cons:
No customer service. We visited on a Saturday and was told we could look around but no one would be available to talk to us. They were so busy we would need to make an appointment for another day. Later I called to make an appointment and was told appointments weren’t necessary we could just come in whenever and they’d take care of us. I said, “that’s not what we experienced last time, I’d like to make an appointment to be sure.” The day of the appointment I called ahead in the morning to confirm the appointment and ask if we could come in at 1pm instead of 3. The lady said, let me check. A minute later she confirmed that Leo would be available at 1pm.

We arrive at 1pm and Leo...

Great experience since the first visit at D’best. We meet Mrs. Pura at the store, she took care of everything by helping us make a great selection of what we were looking to replace the floors of our home. At first installation on our master bedroom everything went smooth and floor looks good, the person who performed the job knew what he was doing. Then we decided to go and do our living room, everything was messy! The person who they sent to do the work took 4 days by coming home for only 4 hour per day giving many excuses. The floor became uneven and we had to request to have part of the tiles removed and replaced, the guy didn’t liked but did it. After a long wait he finished the floor. A few days after I called D’Best to request an inspection due to base board wasn’t finish. The separation between floor and base boards was unfinished, no caulking at all, also the grout started to...