I have debated leaving this review, however I think itโs important for people to have honest feedback when finding a place to board their fur babies. Last week we brought our 2 dogs for a long weekend and after seeing great reviews we decided to give Das Hund a go. Upon calling to check in on the pups the next morning, I was told they were good. A couple days later we called again and was told our dogs were not coming around to the staff and didnโt want to play with other dogs. This raised flags for us because our dogs are very affectionate and playful and knew that didnโt sound right. Upon pick up, the lady that brought them out to us didnโt seem to have a clue who our dogs even were. When I asked again how their stay was she said, I havenโt heard anything bad so I assume they had a great time. All responses from staff seemed conflicting and didnโt put us at ease. Our one pup came...
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Das Hund Haus, Inc Replied:
Hi Chloe & Brody's mom!
First, I want to apologize for the experience you had with us. That sort of communication (or rather, lack thereof) sounds really frustrating and not the sort of thing we aim for. We definitely dropped the ball this time...
I'm working now to get a full report from...
Das Hund Haus, Inc Replied:
Hi Chloe & Brody's mom!
First, I want to apologize for the experience you had with us. That sort of communication (or rather, lack thereof) sounds really frustrating and not the sort of thing we aim for. We definitely dropped the ball this time...
I'm working now to get a full report from...
Amanda Bing gave Das Hund Haus, Inc a
2 star Review