Quality work, great customer service, and perseverance. Shawn David and Russ were patient and kind despite our frustrations with numerous setbacks and roofing supply shortages and delays. Shawn’s home and business were damaged by hurricane Ian. Nevertheless, he pushed on to deliver our roofing tiles, when they were finally available and scheduled a crew to work on our home. That was Francisco Duarte and his team, who drove 4 hours (Fort Myers to Lake Mary) on several occasions, to complete our roof. Francisco and crew worked long hours in inclement weather conditions, but still delivered an exceptional top-quality roof. Russ became our principle point of contact, during this period, and truly stepped up to owning every issue or concern we had. Russ is sincerely customer focused and demonstrated genuine empathy for us in every situation. Russ kept us informed and updated on the...
Arnold L. Mitchell gave Craftsman Roofing and Restoration a
5 star Review
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