856 US Hwy 93 North Victor, MT 59875


 
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HVAC Service, Installation and Repair company

1/17/21

We contracted Comfort Solutions to advise us on a geothermal heating system in a home we were under contract to purchase. Specifically,
we retained them to review the operation of the heating system, identify any service issues and, if required, advise us the required
maintenance or replacement costs (once we closed on the home). We had significant concerns with the status of the heating system and wanted an expert opinion for the inspection notification period

Two separate inspections were carried out by Comfort Solutions: the first on January 5 and the second on January 11. The technician failed to show up at the agreed appointment time on Monday, January 5. When we called CS to inquire about the delay, we learned the technician was running several hours late. Unfortunately, there was no attempt by CS to contact us about the delay -- we had to chase them...

Comfort Solutions, Inc. Replied: I'm sorry for your loss but we will never lie to any customer nor compromise the integrity of our company that we have built for over 27 years now. Like I mentioned at no time will we lie to any buyer, seller or realtor. You paid for a standard system inspection & evaluation which is exactly...
Comfort Solutions, Inc. Replied: I'm sorry for your loss but we will never lie to any customer nor compromise the integrity of our company that we have built for over 27 years now. Like I mentioned at no time will we lie to any buyer, seller or realtor. You paid for a standard system inspection & evaluation which is exactly...

Arina Yuzhakova gave Comfort Solutions, Inc. a 1 star Review


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11/10/20

We recently called Comfort solutions to schedule a service call for a hot tub. After a PREPAY of a 100.$ for a tech to come out. We scheduled a service call, a tech showed up as scheduled and checked it over and said that parts would need to be researched and quoted and that we would get a call the next day. We drained it the best we could, but it has to be functional to winterize it, Well! a week later WE called to try and follow up. We were told that they "couldn't find the parts (a pump) a courtesy call would have been nice!! we told them were soon facing very cold weather and that we needed to do something. We were told that they would come out the next day to winterize it for us. By the end of the next day they didn't show up as they had scheduled. we called..and asked if they were coming out. We were told that they ran out of time. Again a courtesy call would have been...

Comfort Solutions, Inc. Replied: We are sorry we could not find the parts for your tub in a timely manner but finding parts right now with all the problems Covid has caused in all parts manufacturing & supply is very difficult and a problem we are facing industry wide. We did however provide the $99 worth of service by...
Comfort Solutions, Inc. Replied: We are sorry we could not find the parts for your tub in a timely manner but finding parts right now with all the problems Covid has caused in all parts manufacturing & supply is very difficult and a problem we are facing industry wide. We did however provide the $99 worth of service by...

Tom Jones gave Comfort Solutions, Inc. a 1 star Review


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HVAC Service, Installation and Repair company