I would not recommend Comfort Solutions. After spending A LOT of money on repairing a water heater, I ended up having to replace the water heater. I spent as much on the unnecessary repairs as I did replacing it. I basically paid for two water heater replacements when it was said and done. I requested a call from the owner on multiple occasions which, 60 days later, has still not happened. I am very disappointed. I didn't want to argue my bill and was very clear about that. I just wanted to express some frustration and what I thought was more judgement on the tech's part that came out. Still no phone call. Jennifer in the office was always helpful and professional but I would not recommend. We ended up using another company for the replacement because I didn't trust Comfort Solutions any longer.
EDIT: The owner did reach out to me after I wrote this review and I...
Comfort Solutions, Inc. Replied:
Thank you, Jessica for taking the time to leave a review. I appreciate your time. I am sorry you and Kory were unable to have that conversation, however I can attest to the fact that he did call your office multiple times, leaving a message each time requesting you to call back. I am not sure why...
Comfort Solutions, Inc. Replied:
Thank you, Jessica for taking the time to leave a review. I appreciate your time. I am sorry you and Kory were unable to have that conversation, however I can attest to the fact that he did call your office multiple times, leaving a message each time requesting you to call back. I am not sure why...
Jessica Morina gave Comfort Solutions, Inc. a
2 star Review
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