The 2 people who actually did the move were on time and efficient. However, they were not provided with any tools to take apart furniture (which I was told would be done) and they did not pack my electronics, which I was NOT told upfront. I also found that one of my beds that had a leather headboard was damaged during the move with scratches in the leather. We found that headboard wouldn’t fit thru the door, but because they did not have tools, I had to end up taking apart the headboard myself after they left. There was also a comment that I could be charged for extra time because I had to go buy tools to take the headboard apart.
You get what you pay for - I will not use again.