Used this place because of all the great reviews, but my god the prices they charge are insane. Our hot water went out and the receptionist told us it would be 89 dollars for a diagnosis. Well, they charged us 89 dollars to come and simply look it at it. The “deep diagnosis” cost 300 dollars. Turns out our igniter needed replaced. The part cost 40 dollars which was covered by warranty. They said they would come back and replace the igniter for 525 freaking dollars!!! I watched a 10 minutes YouTube video and replaced the part and fixed the water heater myself in 10 minutes. Easiest thing in the world and they were going to charge us a total of 800 dollars! Place is a scam. I would highly suggest getting quotes from other plumbing company’s in Dallas.
Cody & Sons Plumbing, Heating & Air Replied:
Luke, we're disheartened to hear about this experience. Upon reviewing with the tech, he waived the $89, but we agree the diagnostics might be too high. We apologize that we failed to show you the value of our additional services such as flushing and maintenance of the water heater that were...
Cody & Sons Plumbing, Heating & Air Replied:
Luke, we're disheartened to hear about this experience. Upon reviewing with the tech, he waived the $89, but we agree the diagnostics might be too high. We apologize that we failed to show you the value of our additional services such as flushing and maintenance of the water heater that were...
luke Childress gave Cody & Sons Plumbing, Heating & Air a
1 star Review
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