I called Cody and Sons to get an estimate for a bathroom sink that the cold water was not running through. Two guys came out and after a few trips to their vehicle they came and told me they replaced a stem and we’re going out to write up my bill. I didn’t know what to say. He came back in and told me my bill was $169! I explained that we were just suppose to be getting an estimate. He apologized and said he could not do an estimate without changing out the parts. He was a nice gentleman for the whole 20 minutes he was here. He replaced a $14 part from Home Depot. Then charged $169. Not estimated. Charged! Cody and Sons just costs to much and has bad communication to customers. After paying him my husband still has to go to Home Depot to get a new aerator. The plumbers apparently don’t carry these! Too much $$ and still not 100%!
Cody & Sons Plumbing, Heating & Air Replied:
Hi Billie,
I'm very sorry that you were unhappy today and I appreciate you sharing this so that we can improve from your feedback. I wondered if you noticed that you did receive a 10% discount that brought the total to $148.50? We are discussing this with the technician and we will give you a...
Cody & Sons Plumbing, Heating & Air Replied:
Hi Billie,
I'm very sorry that you were unhappy today and I appreciate you sharing this so that we can improve from your feedback. I wondered if you noticed that you did receive a 10% discount that brought the total to $148.50? We are discussing this with the technician and we will give you a...
Billie Connor gave Cody & Sons Plumbing, Heating & Air a
2 star Review
Read more >