i set up a consultation online and when i got there they said there would be a $100 DEPOSIT FEE for a consultation for the persons time. (mind you when i set it up online it didn't say anything about $100 fee) The front desk receptionist told me that she had messaged me on their app to ask me if that was something i was okay with... never got that message due to not putting notifications on the app but i didn't receive a call or text regarding the $100. needless to say... $100 for someone to talk to me and not provide a service is insane and should be told to the person prior to booking! this is the only reason i'm giving them a one star, the front desk receptionist was kind regardless
Citrine Med Spa Replied:
Hi Emina,
Thank you for your feedback. It appears that you made the online appointment for a treatment and not a consultation. All of our consultations clearly state that we require a $100 deposit at the time of scheduling. We are always available by phone if there are questions or confusion...
Citrine Med Spa Replied:
Hi Emina,
Thank you for your feedback. It appears that you made the online appointment for a treatment and not a consultation. All of our consultations clearly state that we require a $100 deposit at the time of scheduling. We are always available by phone if there are questions or confusion...
emina karahodzic gave Citrine Med Spa a
1 star Review
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